目 录
摘 要
进入新世纪后我国的经济增长迅速,人们的生活质量不断提高,带动旅游业高速发展,与其相对于的酒店服务行业,迫切需要提高档次。而酒店管理系统具有强大的管理功能,完美实现了宾馆各个方面的管理需求。酒店宾馆作为一个服务性行业,从客房的营销即客人的预定开始,到入住登记直到最后退房结账,整个过程应该能够体现以宾客为中心,提供快捷方便服务,给宾客感受一种顾客至上的享受,提高管理水平,简化各种复杂操作,要包含了:查询,结算,统计凭证规范等,在最短时间内完成酒店业务规范操作,这样才能令旅客舒适难忘。
本文论述了酒店管理系统的设计和实现。并基于B/S架构,使用JAVA编程前台, SQLSever2005开发后台的数据库,用前台和后台结合的方式开发下开发了酒店管理系统。系统的主要功能包括散客开单、宾客结帐、客房预订、营业查询、客户管理、网络设置、系统设置等,操作方便快捷实现了可利用住房资源的可视化,可及时查阅 ,记录等功能。提高酒店的管理效率,改善服务水准的手段,满足了顾客和酒店管理员的需求。这样旅客入住的所等待的时间就会减少,而酒店能更好的处理旅客入住的相关手续,为酒店管理提供方便。
关键词:java;B/S架构;SQL server2005;酒店管理
After entering the new century our country's rapid economic growth, people's quality of life, driving the development of tourism highway, and its relative to the hotel service industry, the urgent need to improve the grade. Hotel management system has powerful function, perfect for various aspects of the hotel management needs.
This paper discusses the design and implementation of the hotel management system. And based on B/S structure, using JAVA programming at the front desk, SQLSever2005 database development background, combined with the front desk and the background of the hotel management system is developed under way to develop. System's main features include individual billing, guests checkout, room reservations, business inquiries, customer management, network Settings, system Settings, etc., should be able to reflect the whole process to the guests as the center, provide quick and convenient services, to the guests feel a kind of the enjoyment of the customer is supreme, improve the level of management, simplifying the complex operation, mainly includes: the query, settlement, statistics, etc., in the shortest possible time to complete specifications, such as the operation of hotel management operation convenient to realize the visualization of housing resources available, can be found in a timely manner, records, and other functions. Improve the efficiency of the hotel management, improve service levels, meet the needs of the customer and the hotel manager. So that passengers in the waiting time would be reduced, and the hotel can better handle the passenger check-in formalities, provide convenience for hotel management.
Keywords: Java, B/S architecture, SQL server2005 and hotel management