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目录
基于SSH2框架的IT帮助请求系统的设计与实现
计算机科学与技术专业
摘要：随着信息化进程的不断推进，利用信息化提升工作效率将是未来发展的总趋势。IT帮助请求系统正是为提升大型企业或机构的IT部门的工作效率而设计和开发的。该系统采用MySQL关系数据库，使用MVC三层架构模式，在开发过程中使用目前最流行的SSH2架构（Struts2+Spring+Hibernate）来处理页面逻辑、业务逻辑和对象的持久化工作，结果证明，SSH技术架构在构建复杂业务系统中提高了开发效率和系统的可维护性，同时增强了系统的可扩展性。系统开发过程重视性能优化、功能增强、代码重用、可扩展性和系统安全，除基本功能外，本系统还具有日志记录、异常捕获、身份验证、系统国际化等功能。
关键词：IT帮助请求系统；SSH2；J2EE；MVC；MySQL
The design and application of IT Help Request System based on SSH2
majoring in computer science and technology
Abstract：Along with the development of the process of information, using information to improve efficiency will be the general trend of the development in the future.IT help request system is designed for ascending the work efficiency of IT department in large enterprises. The system uses MySQL relational database and MVC three layer structure model. In the development process of the system, the most popular SSH2 architecture (Struts2+Spring+Hibernate) is used to deal with page logic, business logic and object persistent work. As a result, it shows that SSH2 technical architecture improve the efficiency of development, the system scalability and the maintainability of the system in constructing the complex business system. The system developing process focus on performance optimization, functions strengthening, code reusing, scalability and system security. In addition to basic functions, this system also has the other functions, Such as logging, exception caught, authentication and internationalization.
Key words: IT Help Request System; SSH2; J2EE; MVC; MySQL
